FAQ

Frequently Asked Questions

DELIVERY

Do you offer same day delivery? 

Cut off timing for next day delivery is 9pm the night before. We understand the urgency of some cases and are working towards providing same day delivery for your pets. 

Can I self collect? 

Yes, you may self collect your order at our farm on Mondays, Tuesdays and Thursdays between 10am-6pm. Remember to opt for self collection upon check out. 

How much do you charge for deliveries?  

We offer free Islandwide delivery for live feeders products and a $5 flat rate fee for all other products.

LIVE FEEDERS

How do I keep the cricket/worms alive? 

Keep them at room temperature and feed them with small amount of cabbage/potatoes/carrots.

Keep them well ventilated after feeding. 

Will food be provided for my worm? 

Mealworm/superworm orders of 500g and above comes with additional wheatbran.

How long can my crickets/worms last? 

Up to 2 weeks with minimal care. It may last over a month if well taken care of

PAYMENT

Do you accept Cash on Delivery?

Yes. You may choose to pay us upon receiving your order.

MORE QUESTION?

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